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Client Engagement Specialist | Day | Onsite | Up to PHP65K

Job Description

Optimize Relationships, Streamline Processes, Achieve More

Our client is a Sydney-based leader with over 20 years of expertise transforming the automotive industry. They provide innovative CRM, marketing, and contact center solutions that help dealerships across Australia and New Zealand boost customer retention, streamline operations, and drive measurable results. Known for pioneering automated communications and data-driven strategies, they combine accuracy with creativity. Their agile, expert team delivers award-winning client programs, making them an employer of choice for professionals seeking growth, impact, and a dynamic work environment.

Your Role

Be part of our client's team as a Client Engagement Specialist, where you will qualify leads, manage inbound and outbound outreach, book sales meetings, and maintain CRM accuracy. You will also support proposals, reporting, and administrative tasks to keep sales operations efficient while driving measurable results.

Work-Life-Centric Career Overview

Employment type: Full Time
Shift: Day Shift (6:00 AM to 3:00 PM MNL), Weekends Off
Work setup: Onsite, Ortigas
Salary: PHP 55,000 - PHP 65,000

Benefits That Truly Support You

Day 1 HMO coverage with free dependent

Competitive Salary Package

Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)

Fixed weekends off

Day shift schedule

Fully customized Emapta laptop with peripherals

Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)

Unlimited upskilling through Emapta Academy courses

Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!

Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)

Unlimited opportunities for employee referral incentives across the organization

Standard government and Emapta benefits

Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)

Fun engagement activities for employees

Mentorship and exposure to global leaders and teams

Career growth opportunities

Diverse and supportive work environment

What We're Looking For in You

Experience & Industry Knowledge

Preferred 3-5 years in sales or business development

B2B or automotive experience is an advantage

Personal Attributes

Proactive, self-driven, and curious

Professional communicator

Resourceful and adaptable

Team player with integrity

Skills & Competencies

Strong phone, email, and written communication

High attention to detail and follow-through

Comfortable with outbound calling

Organized, disciplined, and reliable

CRM proficiency (e.g., HubSpot, Salesforce)

Ability to learn dealership processes and solutions

Your Key Responsibilities

Conduct outbound calling, emailing, and LinkedIn outreach

Qualify inbound and marketing-generated leads

Follow up consistently with early-stage leads

Book qualified meetings and manage reschedules

Maintain accurate CRM notes, statuses, and records

Assist with proposals, quotes, reporting, and sales documentation

Maintain other internal systems/databases with accurate information

Research & Strategy

Research target accounts to tailor outreach and identify key decision-makers

Monitor industry trends to anticipate prospect needs and current market demands

Track lead funnel progression and flag stalled opportunities for review

Help facilitate ideas for internal marketing outreach

Key Performance Indicators (KPIs)

Qualified leads generated

Lead-to-meeting conversion rate

Meeting show-up rate

Inbound lead response time

CRM accuracy and activity logging compliance

Contribution to monthly/quarterly pipeline targets

Welcome to Emapta Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!

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