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Implementation Consultant | Hybrid | Makati | Night | Day 1 HMO

Job Description

Powering Technology That Creates Positive Change

Take your skills global and leave a real footprint in enterprise software.

Our client is a mission-driven software organization building technology solutions that help purpose-led organizations operate more efficiently and create measurable impact. With a strong global presence and a growing portfolio of enterprise platforms, they are known for combining innovation with integrity-delivering tools that support scale, accountability, and long-term transformation. Joining their team means contributing to meaningful work while shaping systems used by organizations worldwide.

Job Description

As an Implementation Consultant, you will lead end-to-end software implementations-analyzing client needs, configuring solutions, coordinating training, and ensuring smooth system transitions. You'll partner closely with clients and internal teams to deliver reliable, scalable solutions that drive operational efficiency and long-term success.

Job Overview

Employment type: Full-time
Shift: Night shift, Weekends Off
Work setup: Hybrid, Makati

Exciting Perks Await!

Day 1 HMO coverage with free dependent

Competitive Salary Package

Night differential pay to maximize your earnings

Hybrid work arrangement

Prime office location in Makati (easy access to MRT stations, restaurants, and banks)

Fixed weekends off

Salary Advance Program through our banking partner (eligibility subject to bank assessment; available after 6 months tenure)

Unlimited upskilling through Emapta Academy courses

Free 24/7 access to office gyms (Ortigas and Makati) with a free physical fitness trainer

Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)

Unlimited opportunities for employee referral incentives

Standard government and Emapta benefits

Total of 20 annual leaves (including 5 credits convertible to cash)

Fun engagement activities for employees

Mentorship and exposure to global leaders and teams

Career growth opportunities

Diverse and supportive work environment

The Qualifications We Seek

Bachelor's degree in Business Sciences, Business Administration, Project Management, or Operations

Minimum of 3-5 years of relevant experience

At least 2 years of experience in SaaS implementation

Excellent verbal and written communication skills

Strong analytical and problem-solving skills

Proven ability to multitask and manage multiple projects

Strategic thinker with a passion for innovation and continuous improvement

Your Daily Tasks

Conduct analysis to determine appropriate solution requirements for new or existing clients

Coordinate client training and collaborate with internal teams

Customize and install software solutions tailored to client needs

Oversee accurate, timely implementation and conversion of enterprise software across the full project lifecycle

Validate and test system configurations to ensure accuracy and reliability

Assess data conversion methods and required resources

Test products or oversee testing processes to ensure quality outcomes

Consult on software installations and coordinate technical support for issue resolution

Provide responsive client support and gather feedback to enhance satisfaction

Offer insights and recommendations to improve products, systems, and processes

Ensure seamless handoff to internal teams after implementation completion

Participate in project planning, scheduling, monitoring, and reporting

Configure products to align with client rules, plans, and procedures

Manage timelines and backlogs using tools such as Wrike and Jira

Document client interactions, progress, and project updates accurately

Communicate changes, risks, and milestones to stakeholders

Collaborate cross-functionally to resolve issues and optimize processes

Participate in pilots, product rollouts, task forces, and special projects

Support field pilots and continuous improvement initiatives

Welcome to Emapta Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta offers stability, competitive opportunities, and exposure to world-class clients. Here, you'll grow in a collaborative culture built on innovation, inclusivity, and purpose-supported by global teams and real opportunities to make an impact. Apply now and be part of the #EmaptaEra.

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